Terms of sale

The present General Terms and Conditions of Sale and Use govern the use of the muz0.fr website as well as any purchases made on it. By accessing our website or placing an order, you fully accept these terms and conditions.

The muz0.fr site offers the sale of collars and accessories for dogs and cats. These GTCU define the rights and obligations of the parties within the framework of remote sales.

Site Access

Access to the site is free for all users with an Internet connection. Certain services are only accessible after creating a customer account.

Products

The products offered are described and presented as accurately as possible. Artificial intelligence-generated photographs are used for illustrative purposes only. Actual images of the products are also available.

Orders

All orders imply acceptance of the prices and descriptions of the products available for sale. We reserve the right to refuse or cancel an order in case of an existing dispute with the customer.

Prices

Prices are indicated in euros, inclusive of all taxes. Delivery fees are communicated before the final validation of the order.

Payment

Payment is made online through secure methods (credit card, PayPal, etc.). The order is processed only after receipt of payment.

Delivery

Delivery times vary according to the type of collar chosen and the selected mode of transport. These times are indicated on each product's page.

Right of Withdrawal

You have a 14-day period to return a product that does not suit you. Returns are at your expense and must be in the original packaging. Consult our Return Policy for more details.

Guarantees

Our products are covered by the legal guarantee of conformity and the warranty against hidden defects.

Liability

Muz0.fr cannot be held responsible for indirect damages that may arise from the purchase of the products. The user is responsible for the use of the site and their personal data.

Intellectual Property

All content on the site (texts, visuals, logo, etc.) is protected under intellectual property laws. Any unauthorized reproduction is strictly prohibited.

Personal Data

The collection and processing of personal data are carried out in compliance with the applicable legislation. Refer to our Privacy Policy for more information.