These General Terms and Conditions of Sale and Use govern the use of the muz0.fr website and purchases made on it. By accessing our site or placing an order, you accept these conditions in their entirety.

The muz0.fr website offers collars and accessories for dogs and cats. These GTCS define the rights and obligations of the parties in the context of distance selling.

Access to the site

Access to the site is free for all users with Internet access. Certain services are only accessible after creating a customer account.

Products

The products offered are described and presented with the greatest possible accuracy. Photographs generated by artificial intelligence are used for illustrative purposes only. Actual product images are also available.

Orders

Any order implies acceptance of the prices and descriptions of the products available for sale. We reserve the right to refuse or cancel an order in the event of an existing dispute with the customer.

Prices

Prices are indicated in euros, all taxes included. Delivery costs are communicated before the final validation of the order.

Payment

Payment is made online via secure methods (credit card, PayPal, etc.). The order is processed only after receipt of payment.

Delivery

Delivery times vary depending on the type of collar chosen and the selected transport method. These times are indicated on each product's page.

Right of withdrawal

You have 14 days to return a product that does not suit you. The return is at your expense and in the original packaging. Consult our Return Policy for more details.

Guarantees

Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects.

Liability

Muz0.fr cannot be held responsible for indirect damages that may arise from the purchase of products. The user is responsible for the use of the site and their personal data.

Intellectual property

All content on the site (texts, visuals, logo, etc.) is protected by intellectual property laws. Any unauthorized reproduction is strictly prohibited.

Personal data

The collection and processing of personal data are carried out in compliance with current legislation. Consult our Privacy Policy for more information.

Modifications

We reserve the right to modify these GTCS at any time. The applicable conditions are those in force on the date of the order or the use of the site.

Applicable law

These GTCS are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action.